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The Web Ahead

Conversations with world experts on changing technologies and future of the web. The Web Ahead is your shortcut to keeping up.

Hosted by Jen Simmons.

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92: Making Sense of A Mess with Abby Covert

January 15, 2015 at 11:00AM • 1 hour 1 minute • Wiki Entry

Sadly, a lot of websites are a mess. They're rife with inconsistencies, broken links, mangled meaning, confusion and frustration. How does this happen? How do we get out of these messes? Information architecture can help. Abby Covert joins Jen Simmons to explain.

This episode is sponsored by Thinkful (use that link for 10% off).

Show Notes & Links Presented by CacheFly

You can read a transcript of this episode at

In This Episode

  • What is Information Architecture
  • How to face a mess
  • How words are weird
  • How different people think different things about the same stuff
  • The costs of living with a mess