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The Web Ahead

Conversations with world experts on changing technologies and future of the web. The Web Ahead is your shortcut to keeping up.

Hosted by Jen Simmons.

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91: Designing for Crisis with Eric Meyer

January 9, 2015 at 4:00PM • 2 hours 2 minutes • Wiki Entry

Too often, websites are designed with only the ideal user in mind — a typical person, in great health and sound mind, happy to be on your website doing a thing. In reality we humans exist in a variety of states, including panic, fear and reacting to a crisis. How could our sites be better, considering the needs of people in crisis? What are the consequences when we don't acknowledge the impact of our design decisions? Eric Meyer joins Jen Simmons to talk about his last year and a half, what he learned, and what he's thinking.

This episode is sponsored by Thinkful (use that link for 10% off), Squarespace (use code JENSENTME for 10% off), and Dayswork (use that link for 20% off). Thank you to them for truly making this show possible.

Show Notes & Links Presented by CacheFly

You can read a transcript of this episode at

In This Episode

  • When should we think about users in crisis?
  • What are the needs of a person in crisis?
  • How Facebook and Twitter affect human relationship with their design decisions — for better or worse