April 28, 2014 at 3:00PM •
1 hour 11 minutes
In this week’s meeting, Jason DeFillippo of Grumpy Old Geeks shares his experience riding the train cross-country, how we expect too much when traveling with electronics, that people in urban centers are spoiled by their broadband access versus those living in rural America, and how our plight to make the world bigger through technology hinders those who have chosen a more simpler life.
In addition, we discuss how the prime impetus of taking a photo now has changed from saving to sharing, why technophiles prefer novelty over usefulness and open options over defined steps, how we're often stuck in "there's got to be a better way" mode, and whether or not there's a limit to the amount of technology one person can absorb.
It concludes with Jason completing step ten by admitting his content creation is purely a narcissistic endeavor and like everyone else, is looking for his fifteen minutes of fame.
April 21, 2014 at 3:00PM •
1 hour 27 minutes
In this week’s meeting, Kelly Guimont of the TUAW Talkcast and The Mac Observer shares how frustrating it is to deal with tech support calls on both the giving and receiving end, why she's too tired of being outraged at every misaligned comment due to gender stereotyping, how surviving childhood as a geek was a valuable experience, and that all of adult society still ends up becoming a microcosm of high school dynamics anyways.
In addition, we discuss how the usage of plot devices separates Star Wars and Star Trek fans, how nerds are heavily allegiant towards the canon over anything else, why catering to the hardcore fans usually results in a shitty product for everyone, how our yearning for nostalgia and familiarity drives box office success, and why we'll always view the current world negatively in comparison to how it was during our teenage years.
It concludes with Kelly completing step five by acknowledging that she feels entitled to a great Star Wars sequel and accepting that J.J. Abrams will do it justice in whatever way he feels fit for the mainstream public.
April 14, 2014 at 3:00PM •
In this week’s meeting, software developer Brett Terpstra expresses his struggle handling support e-mails for a bevy of different applications, the types of users that drain his resources, why documentation isn't ever a catch-all solution, and how viewing a product as an extension of your identity causes problems in saying no to people that require support.
In the process, we discuss people's fears in upgrading their OS, incorrectly attributing the cause of fast/slow system speed based purely on perceptions, why most will blame issues on the last thing they remember changing, the pros and cons of "stupidifying" computing, and the difference between getting kudos from industry peers versus mainstream users.
It concludes with Brett completing step eleven by making a concerted effort in figuring out ways to further reduce user friction in his applications so "noob" customer support issues can be kept to a minimum.
April 7, 2014 at 3:00PM •
1 hour 9 minutes
In this week’s meeting, Ben Alexander of Fiat Lux shares his struggles with social media usage, how to maintain a balanced worldview locked inside a "filter bubble" of your own choosing, putting too much self-worth and judging others based on follower count, and how the inherent asymmetry of social networks distorts what's real and what's contrived.
In the process, we discuss how shitty wi-fi is destroying Ben's relationship with his mother, how people who are comfortable with technology can still have illogical blind spots, the difference between being purposefully and blissfully unaware, why geeks no longer feel heroic when fixing someone's computer, and our inability to let go of others doing things the wrong way.
It concludes with Ben completing step six by coming to terms with the weak-tie nature of social media connections and promising not to expect much depth and transparency in his future engagements on these platforms.
March 29, 2014 at 3:00PM •
1 hour 16 minutes
In this week's meeting, Alex Knight of Zero Distraction confesses his frustration with his father's constant questions about simple smartphone functions, organizing apps, making search queries on Google and GMail's labeling and archiving features.
In the process, we discuss technology's placebo effects, why it's wrong to judge someone's character by how they use a computing device, and that the most efficient way to accomplish a task isn't necessarily the "right" way.
It concludes with Alex completing step nine by following his father on Twitter despite his poorly designed avatar.