Tech Douchebags Retired

Tech Douchebags

TDB is a twelve-step program for technology snobs disguised as a comedic interview podcast - humorously helping geeks confront their digital narcissism and unhealthy attachment to their gadgets & devices.

Hosted by Jordan Cooper.

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21: The Slighted Salesperson

August 17, 2014 at 10:30AM • 32 minutes • Wiki Entry

In this week’s meeting, Peter Cohen of iMore shares some 'war stories' from working at an Apple Authorized Service Provider, how he has no tolerance for people that treat him like an idiot drone, why someone with a little knowledge can be a dangerous thing, and what types of customers he enjoys dealing with and which ones he absolutely despises.

In addition, we discuss how Apple's reputation for stellar customer service may have raised consumers' expectations to unrealistic proportions, whether or not AppleCare is truly worth it for the always-upgrading tech geek, and who exactly should be to blame for a bad retail experience anywhere.

It concludes with Peter completing step five by admitting that on many occasions he has acted just as entitled and disrespectful as the rich assholes that frequent his store.

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